2017 Corvette: Service Bulletin: #17-NA-327: Information for Dead Battery

#17-NA-327: Information for Dead Battery - (Oct 12, 2017)

Subject Information for Dead Battery
Attention Proceed with this repair ONLY if the bulletin number is listed in the Global Warranty Management / Investigate History link (GWM/IVH) in the Service Information section.

Brand:

Model:

Model Year:

VIN:

Engine:

Transmission:

from

to

from

to

Cadillac

ATS

2015

2017

       

CTS

2015

2017

Escalade

2017

2017

Chevrolet

Corvette

2017

2017

Silverado

2017

2017

Suburban

2017

2017

Tahoe

2017

2017

GMC

Sierra

2017

2017

Yukon Models

2017

2017

       

 

Involved Region or Country

North America

Additional Options (RPOs)

UE1

Condition

Some customers may comment on the following conditions:

  • Dead battery
  • Dead battery after car sits a couple days

Cause

This condition may be caused by the OnStar® module staying awake, drawing power from the battery.

Correction

Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged.

Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation.

Parts Information

No parts are required for this repair.

Warranty Information

For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.

Labor Operation

Description

Labor Time

2881908*

Charge Battery and Re-configure OnStar® Module

0.3 hr

*This is a unique Labor Operation for Bulletin use only.

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